Dear PowerBox pilot,
you can help us to shorten repair turnaround times by filling in the following form for each device, and including it with the product when you send it to us. Don’t forget to list under ‘Accessories’ everything you are sending in the package. This includes items such as switches, adjustor boards, cables, etc.
Please send the device to us at the following address:
PowerBox-Systems GmbH
Ludwig-Auer-Strasse 5
86609 Donauwoerth
Germany
Phone +49 906 99 99 9-200
Note: Before returning batteries, please contact us.
Customs notice for customers from non-EU countries: Please declare your defective devices as "items sent for repair" with the corresponding value, never with the new price. Customs fees incurred due to incorrect declaration of value will be invoiced.
If you are in North- or South America or Canada please send the device to us at the following address:
PowerBox-Systems Americas Corp.
2220 CR 210 W– Suite 108-515
St. Johns, FL 32259
USA
Phone (904) 330-0145
An overview of the regulations for repairs regarding actions and costs is available for download here
>> DOWNLOAD
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